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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yasmin Breathette

Yasmin Breathette

October 2, 2026

5  out of  5
rating by Yasmin Breathette
"Rachel helped me save a lot of money on my insurance. Love the fact she was dedicated to helping me."
We responded:
"Thank you so much for your kind words! We’re thrilled that we were able to save you money on your insurance. We truly appreciate your trust and are so glad you felt supported and cared for throughout the process. We are always here to help! "
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Andrew Tucker

October 1, 2026

5  out of  5
rating by Andrew Tucker
"Amber Bowman is great to work with at State Farm! She is helpful for auto insurance, home insurance, and life insurance. Give Amber a call to get a quote!"
We responded:
"Thank you for the wonderful review! We are glad to hear Amber has been so helpful with your auto, home and life insurance needs. We appreciate your recommendation and your trust in our team! "
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Ernie Pruitt

October 1, 2026

5  out of  5
rating by Ernie Pruitt
"The response time is always quick for any issue or question that I have . I could not be more pleased with customer experience ."
We responded:
"Thank you! Providing quick, responsive service and being there when you have questions or concerns is so important to us. We are glad to hear that you’ve had such a positive customer experience. We appreciate you!"
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lucas manning

September 28, 2026

5  out of  5
rating by lucas manning
"Recently got a new quote on insurance only to find my rate was substantially higher than it needed to be. Never worked with this office before and had a quote and plan together in less than an hour. They were timely and extremely knowledgeable and nice. Can't say more about how good the experience was, especially in the day and age of calling a bunch of 1-800 numbers to speak to who knows who. Thankful still for local offices with capable and knowledgeable people who can relate and do thier job well. Highly recommend."
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled we were able to make the process quick and easy while helping you find coverage that worked better for you for property and general liability insurance. We truly believe there is something special about having a local office where you can talk with people who are here to answer your questions and help when you need it. We appreciate your trust in Rachel Abbott State Farm and your recommendation. We’re so glad to have you with our office! "
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Tonya Morton

September 25, 2026

5  out of  5
rating by Tonya Morton
"I have my rental insurance through them and it was easy to get fair prices and every one there is so kind."
We responded:
"Thank you Tonya! We are so glad we could help you and make the process easy! Our team always does everything we can to be as helpful, courteous, and friendly as possible. We love getting to know our customers. Call, text, or stop in anytime! "
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April Shook

September 16, 2026

5  out of  5
rating by April Shook
"This State Farm office is the best ever! I've never had such great service! Megan is so personal. She always is so helpful! She is definitely an asset for the office! I will stay with this branch always!!!"
We responded:
"Thank you April! We have loved getting to know you! Thank you for such wonderful compliments. ❤️❤️Megan is great and we will all do our best to provide you the best service possible. "
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Kendra Boyd

September 10, 2026

5  out of  5
rating by Kendra Boyd
"The representatives in the office are helpful and always responds in a timely manner."
We responded:
"Thank you for the kind words Kendra! Our team works hard to be responsive, helpful and make sure customers feel taken care of. We are grateful to have you as a part of the Rachel Abbott State Farm family. ❤️"
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Orian Wexler-Adkinson

September 10, 2026

5  out of  5
rating by Orian Wexler-Adkinson
"Amazing people here! They take their time and actually work with you to make things as easy as it can get."
We responded:
"Thank you for sharing your experience! We always try to make insurance as easy and understandable as possible. We know it it’s important and can be a challenge. We look forward to helping you for many years to come! "
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Ethan Hunsucker

August 27, 2026

5  out of  5
rating by Ethan Hunsucker
"Rachel, Amber & Team were very helpful and transparent through my whole onboarding process. Would recommend to others!"
We responded:
"Thank you Ethan! Welcome to Rachel Abbott State Farm! We are here if you need us and look forward to getting to know you. Please reach out anytime by phone, text, email or stop in!"
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Emily Canosa

August 17, 2026

5  out of  5
rating by Emily Canosa
"Amber made setting up my life insurance and disability insurance easy and understandable. She also promptly updated our car insurance when we replaced an old car."
We responded:
"Thank you so much for the kind review! We’re glad Amber made setting up your life and disability insurance easy to understand and helped make updating your car insurance a smooth process. We truly appreciate your trust in our team and are always happy to help with your insurance needs!"
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Joe Warwick

July 31, 2026

5  out of  5
rating by Joe Warwick
"I want to thank Megan at State farm for her help with my vehicle insurance. She is an outstanding employee with State farm. You feel that she really has your best interest at heart and worked out my issue better than I expected. Thank you, Megan."
We responded:
"Megan is absolutely wonderful! She goes above and beyond to make everyone feel at home and comfortable in our office. We appreciate you sharing your experience and are thankful you chose us to help you with your auto insurance! Please don’t hesitate to reach out to us anytime! "
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sarah swransky77@yahoo.com

July 22, 2026

5  out of  5
rating by sarah swransky77@yahoo.com
"We recently moved to North Carolina from another state. The staff was extremely helpful switching our coverage over and communicating with our agent from West Virginia to make sure all our coverage stayed the same. Always available to answer questions or to explain situations. Highly recommend this team for all your insurance needs."
We responded:
"Welcome to North Carolina! We are thankful that you chose us to help you transition your home and auto insurance to NC.

We value the trust you have placed in our team and are grateful for the opportunity to help protect what matters most to you.


"
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Philp Myers

June 26, 2026

5  out of  5
rating by Philp Myers
"After being severely frustrated with my previous insurance agency. I came to Rachel Abbott at State Farm. Im an old school guy when it comes to business interaction...All the people there were very personable...extreme attention to detail..and what i like most is that they reach out to me,regardless of what is sent in the mail. Im in the process of moving all of my insurance needs over to them."
We responded:
"Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team’s personal approach, attention to detail, and proactive communication have made a positive difference after your previous experience.

We believe building relationships and being available for our customers is just as important as providing great insurance coverage, so your kind words are especially meaningful. Thank you for trusting us with your insurance needs. We look forward to continuing to serve you for many years to come!"
Profile photo of Jerry McFadyen

Jerry McFadyen

June 18, 2026

5  out of  5
rating by Jerry McFadyen
"I had no idea, when I purchased an E-bike that I would struggle to get insurance for it. I spent two days on Google searching and filling out form after form even with the company that my autos are with. I would finally get through a set of forms and questions to get "sorry we don't cover E-bikes. The 3rd day I got a call from Amber from where I sent an " I need help " form to State Farm. It was so nice to finally hear a pleasant voice saying" of course we can help with that." It was that simple a few questions and she had it all done and I'm set to go with insurance on my E-bike. Thank you Amber for all your help. You are truly a blessing."
We responded:
"I am thrilled we could make insuring your E-bike an easy process for you Jerry! Welcome to Rachel Abbott State Farm! We look forward to helping you and getting to know you as time goes on. 😄"
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Eric Blanks

June 18, 2026

5  out of  5
rating by Eric Blanks
"Exceptional Service Keeps Us Loyal From an Hour Away!

We moved an hour away from this office four years ago, but we absolutely refuse to switch to a local agent. Rachel Abbott State Farm Insurance handles all of our multi-unit policies—including our cars, boat, home, and our daughter’s renters insurance—and their execution is always flawless.

A special shoutout to Megan, who is truly amazing! Her incredible responsiveness, quick communication, and helpful attitude make managing all of our different policies completely stress-free despite the distance. Even after four years of living further away, they remain our trusted insurance team. Highly recommended!"
We responded:
"Thank you so much Eric! We have enjoyed getting to know you over the years and it’s such an honor to know you choose us year after year.

Your kind words mean the world to us!! "
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Rebecca Brewer

June 2, 2026

5  out of  5
rating by Rebecca Brewer
"Amber is awesome! She made our insurance experience fast and easy. Couldn't recommend more!!!"
We responded:
"Thank you Rebecca! We strive to make insurance easy for our customers! We are so glad you chose us! "
Profile photo of Michael Boyd

Michael Boyd

June 1, 2026

5  out of  5
rating by Michael Boyd
"Amber did an outstanding job explaining every detail of our new policy with clarity and professionalism. Insurance can often be confusing, but she made the entire process easy to understand and answered all of our questions thoroughly. Excellent customer service from start to finish. Like a good neighbor, State Farm is there! 10/10 — highly recommended."
We responded:
"Thank you for taking time to leave us a review! Amber is wonderful and we are lucky to have her on our team! We are so glad to hear confident in understand your policy. Reach out if you ever need us! "
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Nicholas Sizemore

May 22, 2026

5  out of  5
rating by Nicholas Sizemore
"Top notch customer service and product. Megan is very professional, knowledgeable and kind. Would recommend this location to anyone!"
We responded:
"Thank you Nick, for the review and compliments on our office! We have enjoyed helping you over the years and appreciate customers like you choosing us to help with your insurance! "
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tabitha

May 21, 2026

5  out of  5
rating by tabitha
"Megan, she’s always been so extra helpful and friendly towards me. I left State Farm for a while, but I just was not satisfied where I was at. I called. I talked to Megan and she got me right back in no problems. I love State Farm and I don’t plan on leaving no more thank you Megan for everything.🌸🌸🌸"
We responded:
"We are glad to have you back Tabitha! You are a valued part of our office and know we will always do everything we can to help you! Thank you for leaving us such a thoughtful review. "
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Sree Nandana

May 21, 2026

5  out of  5
rating by Sree Nandana
"This Statefarm agency is really professional. Since we switched to this agency like 2years ago, they took good care of us offering both auto and home insurance at great price. Meghan is awesome. She responds to inquiries right away and provides detailed explanation to our inquiries. Great job!!"
We responded:
"Thank you for all the compliments and for taking time to share your experience! We appreciate you choosing us when we know you have options. Megan is wonderful and we are so glad she is part of our team. "
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Mike Smith

May 20, 2026

5  out of  5
rating by Mike Smith
"Rachel and Amber are awesome! When thinking of moving our insurance policies over to a new company recently, they both were very helpful in working with us and explaining all the different options. Making the process as easy as possible. They even ended up saving us quite a bit of money for more coverage than we previously had. Thank you all so much for helping us!"
We responded:
"Thank you Mike! We are glad we were able to get you a great price and help you understand coverage options so you can choose what is best for you! Please call, text or come by our office if you ever need us!"
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Joseph Blankenship

May 16, 2026

5  out of  5
rating by Joseph Blankenship
"Great customer service, thank you so much for taking our policy"
We responded:
"Thank you Joseph! Our team is here to make sure our guests understand the policy and feel supported. We truly appreciate you! "
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Byron Voigt

May 12, 2026

5  out of  5
rating by Byron Voigt
"Super nice and very informative!!"
We responded:
"Thanks Byron! Your compliments mean so much to us! Know we are available by phone, text, email and in person. We are glad we were able to help with your car and home insurance!"
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Ashley M

May 8, 2026

5  out of  5
rating by Ashley M
"Me and my mother have had state farm insurance with rachel abbott for awhile now and everyone who works there is amazing!!! Megan is the main worker who always helps us and is always just one call away. They have great staff and great service all around it’s a great, friendly insurance company!"
We responded:
"Thank you Ashley! We can’t say enough wonderful things about Megan. ❤️ we do our best to go the extra mile for our customers. We are thankful for customers like you and your mom. "
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Ashley Pope

May 5, 2026

5  out of  5
rating by Ashley Pope
"Amber is absolutely wonderful!! She went the extra mile and worked really hard for us to find us a better deal and saved us close to $70 a month!!! You are in good hands here with honest people who care about you as a person."
We responded:
"Amber is amazing! We are so lucky to have her as part of our team! We all care so much about our customers at Rachel Abbott State Farm. We are glad you had such a great experience with us and we look forward to serving you for years to come!"